Connect Shopify

With the connection, EuroPlaybook reads your products and orders from Shopify. From those it knows how many units you sold and got back, per month and per country.

Read-only

EuroPlaybook never changes anything in your store. It does not read customer names, e-mail addresses or street addresses, only the country an order was shipped to.

Connect

Only owners and admins of the account can connect a store.

1. Go to Settings › Connections › Shopify.
2. Enter your store’s address: the myshopify.com address, for example example-shop.myshopify.com. You find it in Shopify under Settings › Domains. Use it even if your store has its own domain.
3. Click Connect Shopify. You go to Shopify and approve there.
4. You come back to EuroPlaybook with a message that your store is connected.
5. Click Sync.

What a sync gives you

• Products: every variant with a SKU becomes a product. A product with several variants becomes a group, so the variants can share packaging.
• Sales data: units sold and returned per month and country, under Reporting › Sales data.
• Cancelled and test orders do not count. Neither do gift cards and other lines without shipping.
• Orders without a shipping country (pickup) are listed with the connection for review.

Shopify’s 60-day limit

By default Shopify only gives an app the orders of the last 60 days. Older orders need extra permission from Shopify. Need figures for a longer period, such as a full year? Upload them as a file (see import files), or ask us for help.

Tip

Connect your store early. Every next sync fetches new and changed orders, so you get no gaps.

Problems

You see	What to do
“Shopify did not grant all permissions”	Grant all requested permissions and connect again.
“Connecting took too long”	Start again.
Status “Needs key”	The app was removed in Shopify or access was revoked. Click Reconnect.